Support
Stuck, confused, or found something broken? A real person reads every message. Tell us what happened and we'll get you moving again.
Email support
Account trouble, a bug, a feature that won't cooperate, or a question about the beta. Include your account email and what you were doing when it broke.
[email protected]Your data & privacy
Want a copy of your data, a correction, or your account deleted? Write to us directly and we'll respond within 30 days.
[email protected]Report a vulnerability
Found a security issue? Tell us before you tell anyone else. We'll acknowledge your report and keep you posted on the fix.
[email protected]Legal & everything else
Questions about the Terms, partnerships, or press. For the documents themselves, head to the Legal page.
[email protected]ArcHive is in private beta, so response times vary — expect a reply within a few business days. Bug reports that include your device, OS version, and a screenshot get fixed fastest.